Distribution Servicing Manager

What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records (GWR) back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo, and Dubai. 

Today, we deliver world-class content, not just through books, but via TV shows, social media,, and live events. 

Your days will be varied and you will build knowledge in topics you never imagined, so if you are a solution oriented, creative thinker and have a thirst to learn, then this could be the job for you! 

Also the bird was the Golden Plover. In case you were wondering…

You are responsible for all TV and video material going out of and coming into Guinness World Records Studios. This role involves managing and packaging our content for delivery to third party clients. You will also be responsible for the receipt of international versions of television programmes from production partners and the meticulous recording of our growing catalogue. 

This is a hands-on role that involves collating and packaging assets into appropriate formats, developing efficient workflows to service multiple clients, and ensuring deliveries from our production partners are compliant with our technical specifications and paperwork requirements. 

Our clients include broadcasters, TV production companies, online and OTT platforms and other content providers. Their requirements are very varied and often specific to their use of our materials, and this can include whole broadcast programmes, programme clips, and raw UGC footage.

• Take technical responsibility for outbound and inbound video material, ensuring it is of the highest technical quality, acting as QC as appropriate
• Liaise with clients to understand the formats and volumes of content required to fulfil deals and then create appropriate workflows and materials schedules
• Work with the Media Assets Manager to localise and package TV and video materials for delivery to clients, this will include hands-on editing in Premiere Pro and working with third parties on language localisation
• Work with the Media Assets Manager to create and package all associated deliverables, including metadata, thumbnails, promotional images, music cue sheets, subtitles etc.
• Update and maintain records to track the delivery of materials – going out from GWR Studios and coming in from third party producers. This includes maintaining the GWR database of broadcast programmes
• Manage all content arrivals, ensuring broadcast specs are correct and deadlines are met
• Action rejections and recall notifications and update/replace materials as required

• Advise colleagues on any technical queries relating to TV and video standards, best-practice for asset delivery, and storage and edit workflows
• Input into the delivery technical specifications to be included in third party agreements, reviewing and revising our standard inbound specification and modifying for specific agreements, and advising and signing off on outbound delivery specifications in agreements
• Train and educate other members of the team in industry standards and workflows

Essential Experience:

• Experienced in a post production operations role, preferably in a broadcast environment
• Experienced in outbound and inbound file-based delivery to a wide variety of different platforms and production partners
• Highly competent in Premiere Pro and the Adobe Creative Suite
• Skilled at content localisation and digital distribution
• Highly competent in Excel and spreadsheet management
• Thorough understanding of different formats and technical specifications, including older HD and SD formats
• Thorough understanding of how to work effectively with archive, including knowledge of up-res capabilities
• Thorough understanding of paperwork and the full suite of deliverables that accompany broadcast programme delivery
• Demonstrable project management expertise.

Desired:

• Knowledge and past use of MRSS feeds and scheduling deliveries
• Proficiency uploading content to VOD platforms and curating metadata
• Scheduling content on VOD platforms desired but not essential
• Experience of managing others.

Education:

• University Degree is preferred but not essential

Our commitment

Guinness World Records is an equal opportunity employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. We are committed to including people with a variety of voices, identities, backgrounds, experiences, abilities and perspectives. We are determined to ensure that no applicant, freelancer or employee receives less favorable treatment on the grounds of race, disability age, religion, sexual orientation, veteran status or marital status, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Next Step:

Please click the ‘apply’ button to send your CV and a cover letter via grapevinejobs.